Privacy Policy

This Privacy Policy explains how Tylianorexis collects, uses, and protects your personal information when you use our website and consultation services.

Last Updated: August 14, 2025

Information We Collect

We collect information you provide directly and information gathered automatically during your website visit:

Personal Information

  • Name, email address, and phone number when you contact us
  • Financial information shared during consultation sessions
  • Communication preferences and service feedback
  • Payment information for subscription services

Automatic Data Collection

We automatically collect certain information about your website usage, including IP address, browser type, pages visited, and time spent on our site.

How We Use Your Information

We use collected information for the following purposes:

  • Providing personalized consultation services and financial planning guidance
  • Communicating with you about our services and responding to inquiries
  • Processing payments and managing subscription services
  • Improving our website functionality and user experience
  • Complying with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Primary Legal Basis: We process your data based on consent for marketing communications and legitimate interest for service provision and website functionality.

Information Sharing

We may share your information in the following circumstances:

  • With service providers who assist in delivering our consultation services
  • When required by law or to comply with regulatory requirements
  • To protect our rights, property, or safety, or that of others
  • With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations, typically 7 years for financial records as required by Malaysian law.

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access to your personal data and information about how it's processed
  • Correction of inaccurate or incomplete personal information
  • Deletion of your personal data under certain circumstances
  • Restriction of processing in specific situations
  • Data portability for information you've provided to us
  • Objection to processing based on legitimate interests

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and analyze usage patterns.

For detailed information about our cookie practices, please review our Cookie Policy. Cookie Policy

Children's Privacy

Our services are intended for adults only. We do not knowingly collect personal information from individuals under 18 years of age.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through email or prominent website notices.

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact us using the information below.

Email: info@tylianorexis.com

Phone: +601379420186

Address: Oriental Village, Burau Bay, 07000 Langkawi, Kedah, Malaysia